jiloframe.blogg.se - Unifiedfx phoneview

#UNIFIEDFX PHONEVIEW FULL#
#UNIFIEDFX PHONEVIEW PC#
#UNIFIEDFX PHONEVIEW LICENSE#
#UNIFIEDFX PHONEVIEW OFFLINE#

Avoid the need to login multiple Finesse browser sessions.Avoid the need for multiple PCs or physical devices when testing.Test UCCX Monitor/Recording systems/components.Test ACD & Agent “Skills Based Routing”.Validate & Test UCCX Scripts and their Interactions.Perform End-to-End testing of your UCCX Systems.Should you wish to extend your testing capabilities and build more sophisticated test scenarios you will be able to optionally purchase additional virtual agent capacity.

#UNIFIEDFX PHONEVIEW LICENSE#

Included in your PhoneView version 7.0 license will be a single virtual agent which will allow you to register one agent locally for testing. Using the Virtual Softphones facility within PhoneView we can now also provide registering and control of virtual Contact Center Agents to provide non intrusive testing of agent Contact Center functionality. Non Disruptive Agent Testing using emulated UCCX Agents Support multiple UCCX systems and high availability.The new PhoneView licensing model by default will allow control of 10 configured agents and additional agents can be purchased if required. This can be used to facilitate testing with operational contact centre agents in real time. PhoneView version 7.0 has the ability to control UCCX Agents from inside PhoneView and is able to register multiple UCCX Agents on a single PC. Remote Phone Control of UCCX Agents from within PhoneView Should you wish to extend your testing capabilities and build more sophisticated test scenarios you will be able to optionally purchase additional virtual phone capacity. Included in your PhoneView version 7.0 license will be a single virtual phone which will allow you to register a Cisco Jabber endpoint locally for testing. Place test calls into Voice Mail & IVR systems, for example Cisco UCCX Contact Centre.No need to reconfigure your own personal Cisco Jabber instance.Test audio/video calls between clusters.Perform complex dial-plan and feature tests.Test multiple Cisco Jabber user devices together.Eliminate the need for multiple PC’s or physical devices when testing.Provides a single solution for interactive testing.PhoneView can now facilitate additional, non End User associated endpoints, to provide testing devices which do not interfere with user calling activity all from a single PC. Non Disruptive Call Testing using Virtual Softphones to Emulate Endpoints Inject/Record Audio/Video (Standard Windows App).Avoid re-configuring personal Cisco Jabber instance.Test/Validate 3rd party call control/applications.

#UNIFIEDFX PHONEVIEW OFFLINE#

Test users Cisco Jabber device when user offline.

Have the ability to register any users Cisco Jabber device locally.

Support two way Audio and Video calling for each Cisco Jabber Instance.

#UNIFIEDFX PHONEVIEW FULL#

Offer Multi Cluster support, register Cisco Jabber intances with different CUCM systems.

#UNIFIEDFX PHONEVIEW PC#

Deliver remote assistance and testing for softphones without the need for exposing a full PC desktop.Work with physical and softphones together in a single interface.For example, if you purchase a PhoneView 10,000 phone license you will also received a matching 10,000 Softphones at no additional charge. The new PhoneView licensing model will accommodate a matching Softphone count for every physical end point purchased. So, it is now possible to use PhoneView to register and control multiple endpoints (across multiple clusters if required) on CUCM, literally no need for Physical phones, just a single PC running PhoneView. We have embedded Cisco Jabber inside PhoneView and are able to register multiple Jabber instances on a single PC. Remote Phone Control of Cisco Softphones (Cisco Jabber & IPC) from within PhoneView